How Cadillac Creek Outfitters Increased Bookings by 300% with Mallard Bay

Cadillac Creek Outfitters, a premier hunting and fishing guide service, was struggling with manual booking management and lost revenue opportunities. After implementing Mallard Bay, they saw immediate results.

The Challenge

Before Mallard Bay, Cadillac Creek Outfitters was managing bookings through phone calls, emails, and spreadsheets. This manual process led to:

• Double bookings and scheduling conflicts
• Lost revenue from no-shows
• Hours spent on administrative tasks
• Difficulty tracking client history and preferences

The Solution

Mallard Bay's comprehensive platform provided everything they needed:

• Online booking system that works 24/7
• Automated reminders to reduce no-shows
• Client management with full history
• Payment processing and tracking
• Guide assignment and scheduling

The Results

Within the first three months, Cadillac Creek Outfitters saw:

• 300% increase in bookings
• 50% reduction in no-shows
• 20 hours saved per week on administrative tasks
• Improved client satisfaction and repeat bookings

"Mallard Bay transformed our business. We're booking more trips, spending less time on admin, and our clients love the easy online booking process." - Johnson Gregory, CEO & Founder