The Problem
No-shows go beyond frustration — they cost real money.
When clients don't take their reservation seriously, your business suffers.
Wasted captain time and crew preparation
Fuel and resources spent with no return
Prime calendar slots left empty
Unpredictable scheduling and revenue
The Solution
Mallard Bay makes customers show up — literally.
By keeping clients informed — and financially committed — show-up rates increase dramatically.
How we help reduce no-shows:
Automated reminders via email & SMS
Upfront deposits to secure and confirm bookings
Clear confirmation emails with trip details & expectations
Cancellation policies that actually work